- Head Office - Customer Service Centre
- Ground Floor, Menara Prudential, No.10, Jalan Sultan Ismail, 50250 Kuala LumpurTel: 03-2031 8228 (General Line)
Call Center: 03-2116 0228
Fax: 03-2032 3939
Email: customer.mys@prudential.com.myOperating Hours: Mondays to Fridays, 8:45am to 4:30pm (excluding Public Holidays)
Northern Region
Perlis (Kangar)
- NO. 360, GROUND, 1ST & 2ND FLOOR, NO. 362, 2ND FLOOR, TAMAN MUTIARA, 01000 KANGAR, PERLIS
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (604) 9733111
- (604) 9770648
Kedah (Alor Setar)
- NO. 1070 & 1071, 2nd & 3rd FLOOR, WISMA PRUDENTIAL, JALAN TELUK WANJAH, 05594 ALOR SETAR, KEDAH
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (604) 7300029
- (604) 7346486
Kedah (Sungai Petani)
- LOT 19748 & 19749, A-1, GROUND FLOOR, MEZZANINE 1st, 2nd & 3rd FLOOR, HADAPAN SEKOLAH MENENGAH CHE TOMBAKAR ARANG, 08000 SUNGAI PETANI, KEDAH
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (604) 4226814
- (604) 4227200
Penang (Menara KWSP)
- LEVEL 17, 18 & 19, MENARA KWSP, NO. 38, JALAN SULTAN AHMAD SHAH, 10050 PENANG
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (604) 2288878
- (604) 2293351
Penang (Cantonment)
- NO. 41, 6th & 7th FLOOR, WISMA PRUDENTIAL, JALAN CANTONMENT, 10250 PENANG
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (604) 2291919
- (604) 2261989
Penang (Bayan Baru)
- ONE PRECINCT, 1B-3-12, LENGKOK MAYANG PASIR, 11950 BAYAN BARU, PENANG
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (604) 6121333
- (604) 6116361
Penang (Seberang Jaya)
- NO. 61, 63, 65 & 67, JALAN TODAK 6, PUSAT KOMERSIAL SUNWAY PERDANA, 13700 SEBERANG JAYA, PENANG
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (604) 3881188
- (604) 3831401
Perak (Ipoh)
- NO. 35-37, WISMA PRUDENTIAL, JALAN SEENIVASAGAM, 30450 IPOH, PERAK
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (605) 2540197
- (605) 2534818
Perak (Taiping)
- NO. 125, GROUND & 1st FLOOR, JALAN BARRACK, 34000 TAIPING, PERAK
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (605) 8082801
- (605) 8078019
Perak (Sitiawan)
- NO. 13, GROUND, 1st & 2nd FLOOR, TAMAN SITIAWAN 1, 32000 SITIAWAN, PERAK
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (605) 6911948
- (605) 6927067
Perak (Teluk Intan)
- NO. 69, GROUND – 2ND FLOOR, JALAN INTAN 4, BANDAR BARU TELUK INTAN, 36000 TELUK INTAN, PERAK
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (605) 6296888
- (605) 6233319
Central Region
Kuala Lumpur (Menara KH)
- LEVEL 28, MENARA KH, JALAN SULTAN ISMAIL, 50250 KUALA LUMPUR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 21450303
- (603) 21453577
Selangor (UEP Subang Jaya)
- NO. 6, JALAN USJ 9/5T, UEP SUBANG JAYA, 47620 SUBANG JAYA, SELANGOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 80245682
- (603) 80245681
Selangor (Phileo Damansara)
- UNIT 108-1208, BLOCK B, PUSAT DAGANGAN PHILEO DAMANSARA, NO. 9, JALAN 16/11, OFF JALAN DAMANSARA, 46350 PETALING JAYA, SELANGOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 76663888
- (603) 76603160
Selangor (Damansara Intan)
- G-29 & G-31, BLOCK A, GROUND FLOOR - 17TH FLOOR, DAMANSARA INTAN, NO. 1, JALAN SS20/27, 47400 PETALING JAYA, SELANGOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 77271488
- (603) 77261364
Selangor (Klang)
- NO. 14 GROUND FLOOR (B-G-14), JALAN JAMBATAN KOTA, PRIMA KLANG AVENUE, 41000 KLANG, SELANGOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 33775800
- (603) 33717333
Selangor (Jaya 33)
- LOT 33, NO. 5th - 10th FLOOR, TOWER 3, JAYA 33, JALAN SEMANGAT, SEKSYEN 13, 46100 PETALING JAYA, SELANGOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 77216800
- (603) 79606399
Selangor (Kajang)
- NO. 1, GROUND, 1st & 2nd FLOOR, JALAN CAHAYA SURIA 1, TAMAN CAHAYA SURIA, SUNGAI CHUA, 43000 KAJANG, SELANGOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 87399982
- (603) 87398680
Selangor (Puchong)
- Block H-02, Ground Floor, Setiawalk Galeria, Jalan Bandar 2, Pusat Bandar Puchong, 47100 Puchong, Selangor
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 58863888
- (603) 58829056
Selangor (Taman SEA)
- No. 67, 69 & 71, JALAN SS23/15, TAMAN SEA, 47400 PETALING JAYA, SELANGOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (603) 78846888
- (603) 78044194
Negeri Sembilan (Bahau)
- NO.10F GROUND FLOOR, JALAN KIARA 1, PUSAT PERNIAGAAN KIARA, 72100 BAHAU, NEGERI SEMBILAN
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (606) 4548363
- (606) 4548362
Negeri Sembilan (Seremban)
- NO. 66-68 GROUND FLOOR, JALAN ERA SQUARE 2, ERA SQUARE, 70200 SEREMBAN, NEGERI SEMBILAN
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (606) 7685299
- (606) 7688919
Pahang (Kuantan)
- Lot A5, 1st & 2nd Floor, Lot A7, 1st, 2nd & 3rd Floor, Kuantan Perdana, Jalan Tun Ismail, 25000 Kuantan, Pahang
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (609) 5658288
- (609) 5130421
Pahang (Raub)
- LOT P.T. 16483 & LOT P.T. 16482, JALAN TRAS, 27600 RAUB, PAHANG
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (609) 3556633
- (609) 3558633
Pahang (Mentakab)
- NO. 123, JALAN TEMERLOH, 28400 MENTAKAB, PAHANG
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (609) 2774196
- (609) 2783196
Pahang (Bentong)
- P-19-1, P-19-2 & P-18-2, JALAN CHUI YIN, 28700 BENTONG, PAHANG
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (609) 2225222
- (609) 2222000
Southern Region
Melaka
- LOT G2, GROUND FLOOR, MENARA PRUDENTIAL, 99 JALAN TUN SRI LANANG, 75100 MELAKA
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (606) 2271000
- (606) 2277110
Johor (City Plaza)
- LEVEL 20, 21 & 22, CITY PLAZA, NO. 21, JALAN TEBRAU, 80300 JOHOR BAHRU, JOHOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (607) 3403888
- (607) 3346727
Johor (Kluang)
- No. 1, Ground-2nd Floor, No. 3, 1st & 2nd Floor & No. 5, 1st Floor, Jln Rambutan, 86000 Kluang JOHOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (607) 7728880
- (607) 7728800
Johor (Muar)
- NO. 1, GROUND & 1st FLOOR, PUSAT PERNIAGAAN SULAIMAN, JALAN SULAIMAN, 84000 MUAR, JOHOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (606) 9565688
- (606) 9515988
Johor (Batu Pahat)
- 10TH & 11TH FLOOR, WISMA SING LONG, NO. 9, JALAN ZABEDAH, 83000 BATU PAHAT, JOHOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (607) 4367888
- (607) 4388200
Johor (Mersing)
- NO. 1848, JALAN JAMALUANG TAMAN MERSING, 86800 MERSING, JOHOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (607) 7991401
- (607) 7997162
Johor (Segamat)
- NO. 10, 1ST & 2ND FLOOR, JALAN MUHIBAH 1, TAMAN MUHIBAH, BANDAR UTAMA, 85000 SEGAMAT, JOHOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (607) 9325388
- (607) 9317288
Johor (Skudai)
- NO. 149, Ground, 1st & 2nd Floor, Jalan Sutera Tanjung 8/2, Taman Sutera Utama, 81300 SKUDAI, JOHOR
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (607) 5554333
- (607) 5584599
East Coast Region
Terengganu
- NO. 3820, GROUND FLOOR - 3rd FLOOR, JALAN SULTAN SULAIMAN, 20000 KUALA TERENGGANU, TERENGGANU
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (609) 6271888
- (609) 6319981
Kelantan (Kota Bharu)
- LEVEL 6 & 7, KELANTAN TRADE CENTRE, SEKSYEN 14, JALAN BAYAM, 15200 KOTA BHARU, KELANTAN
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (609) 7457888
- (609) 7470222
Sabah & Sarawak Region
Sarawak (Kuching)
- Ground Floor, 3rd - 6th Floor, Wisma Prudential, Lot 70, Section 54, Jalan Abell, 93100 Kuching, Sarawak
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (082) 275888
- (082) 251836
Sarawak (Miri)
- NO. 45, GROUND - 2nd FLOOR, BROOKE ROAD, 98000 MIRI, SARAWAK
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (085) 434679
- (085) 420749
Sarawak (Sibu)
- No. 16B, Ground - 2nd Flr, No. 16C, Ground - 3rd Flr & No. 16D, 2nd & 3rd Flr, Lanang Road, 96000 Sibu, Sarawak
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (084) 328749
- (084) 329375
Sarawak (Bintulu)
- GROUND FLOOR KEMENA COMMERCIAL CENTRE, 237 JALAN TANJUNG BATU, 97000 BINTULU, SARAWAK
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (086) 334541
- (086) 314510
Sabah (Tawau)
- GROUND & 1ST FLOOR, LOT B29, PERDANA JAYA, MILE 3, JALAN APAS, DISTRICT OF TAWAU, 91000 SABAH
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (089) 983888
- (089) 775737
Sabah (Kota Kinabalu)
- Ground Floor, Wisma Prudential, Kolam Plaza, Off Jalan Lintas, Luyang, 88300 Kota Kinabalu, Sabah
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (088) 519388
- (088) 231008
Sabah (Sandakan)
- Block 6, Lot 71, Ground Floor, Bandar Prima Square Mile 4, Jalan Utara, 90000 Sandakan, Sabah
- Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
- (089) 243888
- (089) 210967
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